Contact Details for Severnserve Ltd
Official Complaints Procedure If you are unsatisfied with the service you have received, you can make a formal complaint by writing to us at the following address, including your account information, and detailing the outstanding complaint. Severnserve Ltd Phone: 01952 898194 You can also email the complaint to : complaints@7serve.net What we will do then: We will acknowledge your complaint within three working days. An investigation will be carried out into the issues raised and a full response will be provided within ten working days. Where the issue is particularly complex it may take longer to respond. If this is likely, we will provide information on the action which will be taken and advise when you can expect a full response.
Reporting Abuse. If you are experiencing abuse as a result of your internet experience - please contact us immediately at Severnserve Ltd Phone: 01952 898194 You can also email us at: abuse@7serve.net We will then investigate the issues raised ( for example unwanted emails etc ) and advise you of corrective actions you can take to mitigate the abuse |
Severnserve LtdT: 01952 898194
E: info@severnserve.net